Optimum Creative Media is based in South Leicestershire, making for easy commutes to local businesses in the South Leicestershire, Warwickshire and other surrounding areas.

Our standard business hours are as follows: Monday to Friday: 9am - 6pm Saturday: 9am - 2pm Sunday: Closed However, we can schedule consultations and work outside these hours if necessary to accommodate. As a solo ran business, short-term availability cannot always be offered, so please enquire about your service requirements and desired delivery date or start and end dates a reasonable time in advance of those date/s.

We offer a variety of creative media and marketing services, including Social Media Management, Social Media Strategy, Content Creation, Branding & design, Marketing Materials and Copywriting!

No, we work with a wide range of industries. We offer tailored creative solutions to fit diverse business needs across various sectors.

To get started, simply reach out to us via our social media, email address, or by filling out the questionnaire and contact form on the website, outlining what services you are interested in for your business. After review, we will either arrange a date for the free consultation to take place to further understand your needs and how we feel we can provide solutions. However, if we feel we cannot offer what you are looking for, we will also be transparent and recommend that you look elsewhere to fulfil your requirements.

After your initial inquiry, we will be in touch to let you know if and when a consultation meeting will take place. This could be over the phone, over a video call, or if suitable, also in-person. We will then provide a customised proposal outlining our recommended services, timeline, and cost. Once you approve the proposal, we will move forward with planning and executing the project.

Yes, we offer a complimentary initial consultation to discuss your project ideas, goals, and how we can help. This gives you a chance to understand our approach and what we can offer your business before making any commitments. Please note the initial consultation will only take place if we feel we can offer solutions to your media needs.

Timelines vary depending on the service and scope. Smaller projects, like a social media template design, may take a week, while more complex video productions or branding projects could take several weeks and months. We will provide a clear timeline in our proposal based on your project’s specific needs.

Absolutely, we understand that each project is unique. We will work closely with you to tailor our services to fit your objectives, budget, and timeframe.

Yes, we generally require a deposit to secure your project. The deposit amount and payment schedule will be outlined in the proposal. The deposit is 50% of the total project price.

We accept various payment methods for our services, including direct debit and bank transfer. Payment terms will be specified in our proposal, generally requiring an initial fee before the project starts, followed by direct debit payments if your needs involve ongoing monthly services or the remaining outstanding.

Yes, we provide bundled packages for clients needing multiple services, such as branding, social media management, content creation, and strategic social media planning. We also offer discounts and discuss ways of making the collaboration as mutually beneficial as possible.

The cost of our services is determined by the specific scope and complexity of your project. Following our initial consultation, we can prepare a detailed proposal with transparent pricing, giving a clear breakdown of costs for each task based on the estimated time and effort needed to complete it. Alternatively, if you have a set budget in mind, simply let us know, and we’ll create a plan that maximises what we can achieve within that budget, ensuring you get the most value from the services you require.

Yes, we have a cancellation policy which will be outlined in our agreement. If you need to cancel, we will work with you to determine a fair resolution based on the project’s current progress.